Service Update

Physical distancing remains in place at health care settings across Scotland even though COVID-19 restrictions are lifted elsewhere. Therefore restricted services are still in place including appointment only clinics, to continue to protect the public and staff. Our services are set up for social distancing with one way signs, plastic screens where appropriate and our staff will be wearing masks. You are also asked to wear a face covering when you attend.

 

Please be aware that we have only a small number of Coil or Implant appointments at present, if you have tried to book online and have been unable to do so, it means there are no appointments available and we will not be able to provide any via telephone either. We apologise for this inconvenience and ask that you continue to try and book this appointment online.

 

Services available

√ STI Testing for people with symptoms
√ Assessment for people who have recently been exposed to an STI
√ Testing for people who may be at higher risk of STI or HIV
√ PrEP services
√ Contraception√ Abortion services
√ Young Peoples Clinics
√ Vasectomy
√ Archway
√ Free Condoms

Services Unavailable 


X Treatment of Less Urgent Sexual Health Conditions such as Genital Warts

Sandyford COVID statement

In line with government guidelines, we are minimising face-to-face work and prioritising those with the most urgent care needs. We are delivering these as appointment only services. We appreciate your patience as we do this. It does mean that we might say you need to wait until the service you need is running again.  This is so we can ensure we keep patients and staff safe. You must not book into a service if you have signs of COVID or have been in contact with someone in the last 14 days who has. We are currently restricted in most cases to seeing patients staying in the Greater Glasgow and Clyde area only, so we may ask you to contact another clinic linked to your registered address. There are also some conditions that are better managed by your GP, or by your local pharmacy, so we may also suggest you try there first.

Appointment only service

In line with government guidelines, we are minimising face-to-face work and prioritising those with the most urgent care needs. We are delivering these as appointment only services. We appreciate your patience as we do this. It does mean that we might say you need to wait until the service you need is running again. 

This is so we can ensure we keep patients and staff safe. You must not book into a service if you have signs of COVID or have  been in contact with someone in the last 14 days who has.

We are currently restricted in most cases to seeing patients staying in the Greater Glasgow and Clyde area only, so we may ask you to contact another clinic linked to your registered address. There are also some conditions that are better managed by your GP, or by your local pharmacy, so we may also suggest you try there first.

Information on attending services

Our services are set up for social distancing with one way signs, plastic screens where appropriate and our staff will be wearing masks. You are also asked to wear a face covering when you attend.

Please do not bring any other person with you to your appointment including children, partners, friends or family members. They will be asked to wait outside the building.

Call back calls from Sandyford

We have been told that some patients are not receiving our calls. This can be caused by blocking 0800 numbers to your phone as our calls come from a 0800 number. Please check that your phone is set to accept calls from 0800 numbers if you have agreed to accept a call back from us.

Appointments by Phone

Not all Sandyford services can be booked online. You will find direct contact information for each service on their dedicated page.
Call us on: 0141 211 8130. If you are phoning to make an appointment you will be offered the next available appointment. If you cannot make that appointment you will be asked to call back the next day.

Delay with results

We apologise that results are taking longer than usual to come back right now. Please continue to call for your results as you have been asked to do. Further information on getting results can be viewed at the getting my results section.