Please note Sandyford clinics will be shut on Monday 28th September 2020 for public holiday.
Sandyford Sexual Health Services has moved to delivering its most urgent services only, due to COVID-19. This is so we can ensure we keep patients and staff safe. This means that in line with government guidelines, we are minimising face-to-face work and prioritising those with the most urgent care needs. We appreciate your patience as we do this. It does mean that we might say you need to wait until the service you need is running again.
If you are in doubt as to whether you need to be seen by the sexual health service telephone 0141 211 8130. Our staff will be able to advise you.
You can only attend clinics if you have made an appointment before you arrive. Due to COVID-19 restrictions, no services are available without an appointment.
Please do not bring any other person with you to your appointment including children, partners, friends or family members. They will be asked to wait outside the building. You are asked to wear a face covering when you attend as per Government advice.
We know that this is a stressful time for everyone. There is a great deal of uncertainty just now and the NHS is under considerable pressure. We greatly appreciate your patience and understanding whilst we get through this difficult period. We want to assure you that if your appointment has been cancelled you will be offered an appointment as soon as we are able to.
Service changes may delay treatment monitoring, and closure of GP surgeries may affect access to prescriptions and injectable medications (see advice in the orange box "Advice on Hormone Treatment"). Contact the gender service if you're having difficulty obtaining your usual hormone medication from your GP. If you can't get through to the gender service and need to speak to someone urgently call Sandyford on 0141 211 8130.
We know that current events combined with the service suspension may place a strain on your mental health. You can find self-help materials for a number of mental health difficulties on the NHS Inform website. If you are under the care of a mental health team and are experiencing heightened levels of distress for which some additional help would be of benefit then please contact your team.
There are a number of mental health charities who can offer telephone based support. Details of these can be found below. If your emotional or mental well-being is adversely affected by these specific temporary service changes, and it would be helpful to access some telephone support, please call Sandyford Counselling and Support Service on 0141 211 6700 (Mon - Fri 9.30am to 4.00pm).
Continue on the same treatment and dose if possible. Patients on testosterone injections can be switched to a gel which is applied to the skin daily. Switching from 3 weekly to a 12 weekly form of testosterone injection (Nebido) is an alternative option.
Stopping GnRH injections or other testosterone blockers temporarily will not cause any harm. When restarting GnRH injections you may notice a brief surge in testosterone levels.
There is no need to stockpile medications. Alternative brands are usually available if there are supply problems. Information for prescribers can be found on the National Gender Identity Clinical Network site.
If your hormone therapy and / or blockers are managed by Paediatric Endocrinology then please contact these services if you have any concerns about access to your next injection or prescription.
The service primarily assists people who are transgender to facilitate medical and surgical treatments, enabling greater comfort in the face of gender non-conformity. However, the service is also available to any person who feels uncomfortable or uncertain about their gender identity whether they wish to change their gender or not.
The booklet is currently being updated and will be available shortly.
Contacting the Gender Service
All initial enquiries or issues should be raised via email to our adult gender team or young people gender team and a member of the team will get back to you shortly. Please provide us with your full name (or name you have registered with at the service) along with your date of birth and address. This will help us to deal with your enquiry more efficiently. The phone lines are open from 8:30am - 11:30am Monday - Friday. Please call 0141 211 8137 for the adult service and 0141 211 8618 for the young person's service during this time, if you are unable to attend your appointment or for any other urgent matters. Alternatively please email the service with the subject line "Unable to Attend". If you do not inform us that you are not able to attend, you risk being removed from the list as there are many patients waiting for appointments.
Gender and sex are two terms that people often get confused about. Gender is nothing to do with our sexual or reproductive organs but instead, is the feeling that we belong to a particular sex.