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Contact Us

You can contact us with your feedback, comments, suggestions and questions via email, phone and in writing.

Booking or cancelling an appointment

The easiest way to book or cancel an appointment is online.

If you are going to be late for your appointment 

If your need to cancel your appointment or if you think that you may be late, please phone the direct telephone numbers for these clinics: 

Paisley: 01413149402
Parkhead: 01412327413
Woodside: 01412015506

Any other clinic please call 01412118130 Monday to Friday 8.45 am to 4.15 pm

Emailing Sandyford

Some people have reported that our email links direct them to Google. Depending on how your emails are set up, you may find it easier to copy and paste our contact email address below and send an email to us manually, rather than clicking the link via this website.

By email

Send all emails to:

This inbox is used for very general enquiries to the service only.

Please be aware that you can't use this email to book clinic appointments or make self referrals. Please do not include any personal identifiable or medical information about yourself when emailing Sandyford.

To book an appointment online please visit our services page.

By phone

For general enquires and appointments please call 0141 211 8130. If you are phoning to make an appointment you will be offered the next available appointment. If you cannot make that appointment you will be asked to call back the next day.


In writing to

For general enquires:

Sandyford Sexual Health Service, 6 Sandyford Place, Glasgow, G3 7NB

Making a complaint

Members of the public who would like to make a complaint please email:

For more information on NHSGGC complaints procedure please see the NHSGGC formal complaint procedure.

Sandyford Counselling and Support Service

You can get information about the full range of counselling therapies and services we offer by phoning 01412116700 and requesting an information pack.


G3 Clinic

If you are involved in the sex or sexual entertainment industry in Glasgow and need support with your sexual health, please email us on

The email is checked daily Monday to Friday and we will reply as soon as we can. 

Gender Clinic

All initial enquires to the Gender Service should be raised via email to our adult gender team or young people gender team and a member of staff will get back to you. Please provide us with you full name (or name you have registered with at the service) along with your date of birth and address.

To phone us, please call 01412118137 for the adult service and 01412118618 for the young person’s gender service.

Inclusion Team

Sandyford offers additional support to people who may find it difficult to access mainstream services. Our Inclusion Team can help with advice, support, or offer an appointment please email

The email is checked daily Monday to Friday and we will reply as soon as we can. 

Sexual Assault and Rape

If you have been raped or sexually assaulted in the last 7 days, please phone Archway on 01412118175 as soon as you can.

Brownlee HIV

For support for those living with HIV, please read the detailed information on the Brownlee website or call 01412111074 or 01412322175.

Young Person's Service

You can email the Sandyford Young Persons Service at  

Our YPSandyford website has a lot of interesting information you may find useful.