Welcome to our new website!
We hope that you enjoy looking around the new site. You can find out more about this update here.
Sandyford is the specialist sexual health service for NHS Greater Glasgow and Clyde
We provide clinical services and help you make informed choices about your sexual health.
All Sandyford services are free, sensitive and confidential. Learn more about us
Non-urgent advice: Getting the right care
・NHS inform: Use for symptom checkers, self-help guides, and general health advice.
・Call 111 or visit NHS 24: For urgent care when your GP is closed or you feel too unwell to wait.
・Call 999: For life-threatening emergencies like chest pain, severe bleeding, or loss of consciousness.
Useful information before you book
At Sandyford, we want you to be able to access our services as easily as possible. The information below may be useful to help you get started.
Our locations
We have clinics across Greater Glasgow and Clyde. The locations available to you may depend on the service you need.
If you need extra support
Some people require additional support to access our services. Find out more about how we can help.
Book a service
When you attend any Sandyford service you can expect to be listened to without being judged and for your treatment and care to be sensitive and confidential. All services are free, including your prescription if needed.
Testing for STIs
Testing for Sexually Transmitted Infections (STIs) is an important part of good sexual health. Testing is easy at Sandyford.
Contraception
Finding the right contraception for you is important. We offer a range of contraception at Sandyford, with a focus on long-acting reversable contraception (LARC).
Abortion care
If you’re thinking about an abortion, we can discuss your options with you in confidence.
Young people clinics
We have dedicated sexual health clinics for young people aged 13 – 17.
Useful information after you book
Patient information
When you book an appointment with us you might receive links to patient information relevant to your care. This is sometimes only needed for aftercare, but you might need to prepare for your appointment by watching a video, for example.
You’ll get everything you need at the right time, but a full list of our patient information can be found here.
Frequently asked questions
How do I make an appointment?
Not all of our services are booked using the same method. Some are booked online, some are booked over the phone, and some require a referral from a GP or other healthcare professional. To help you understand our services we have created this Quick Guide.
It is important to reading the further information available on each service’s page before contacting us, or we may need to ask you to reschedule.
| Service | How to book | Addition Information | ||
| Abortion care | Phone | Call department directly | ||
| Coil / IUD or implant | Online | |||
| Contraceptive injection | Phone | First prescription offered only. GP for repeats. | ||
| Contraceptive pill | Phone | First prescription offered only. GP for repeats. | ||
| Gender services (Young person or Adult) | Referral | |||
| Menopause | Referral | |||
| PEP | Phone | Calling ASAP is crucial | ||
| PrEP | Online | |||
| Sexual problems | Phone | Referrals also accepted | ||
| Testing for STI | Symptoms – phone | No symptoms – online | ||
| Vasectomy | Self-refer | GP referral also accepted | ||
| Warts | Speak to GP in first instance | Alternatively, call us directly | ||
| Young people clinics | Urgent – call | Non-urgent – book online |
What do I do if there are no appointments available online ?
If no appointments are available online then we are fully booked. The online booking portal and our phonelines operate from the same system so additional appointments won’t be offered over the phone. Please continue checking regularly for appointments which will be online as they become available.
The portal is currently being improved. More information on the portal can be found here.
I tried to call but I can’t get through
Our phonelines are very busy due to the high demand for our services. This is why we ask you only call us if the service you need requires booking over the phone. Check our Quick Guide on booking above to make sure this is the case.
As all of our services require booking ahead we ask that you please don’t come to clinic without a booking as we won’t be able to offer any additional appointments.
Please note: Our phone lines are open Monday to Friday, 8:45 – noon, 1pm – 4pm. If you call between noon and 1pm, please try again later as our phones are not manned during this time.
You have no coil appointments available but I need to have mine removed or replaced
Our coil appointments are amongst our most in-demand. Because of this, we advise patients to continue checking the online booking portal regularly for new appointments being released. We don’t have additional appointments over the phone.
If your removal or replacement is overdue, please speak to your GP. Updated guidance on when coils expire can be found on our Contraception page.
If you are experiencing any unusual symptoms please speak with your GP or call 111.
Who can I bring with me to my appointment?
Everyone is entitled to bring someone with them to their appointment and you don’t need to arrange this ahead of time. You will be given the opportunity to speak to us privately first if you wish. However please note that the person accompanying you must be 16 or over.
If possible, please avoid bringing children to your appointment unless someone can stay with them in the waiting area. Consultations may involve sensitive questions about your sexual history and could include procedures in a medical setting that are not safe for unsupervised children. If we’re unable to carry out your appointment safely, we won’t be able to proceed. Thank you for your understanding.
Do you offer extra support to people who need it?
Yes, support is available to people who may have difficulties accessing our sexual health services on their own.
Patients can bring a carer or a support worker to their appointments if they need this. However, if you need different or additional support to this, the Sandyford Inclusion Team can help ensure you receive an appropriate care. Find out more
Is my information confidential?
Sandyford staff may ask personal or sensitive questions so they can manage your care effectively. Staff are not there to judge you. Anything you say will be kept confidential, unless you are being referred to another service with your permission, or in very rare situations if the staff need to share information for your own protection.
What you tell our staff isn’t going to shock or embarrass them, but it is important to be honest so that we know how best to help you.
We will hold an electronic record of your visit that is confidential to Sandyford services. It will only be shared with your GP or other services if you give permission.