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COVID-19

If you believe you have Coronavirus (COVID-19), or have developed a continuous cough, have a fever/high temperature, loss of smell or taste, or have come into contact in the last 14 days with someone who has; then please do NOT come into Sandyford. For further information about Coronavirus please visit NHS Inform

 

 

 

 

NHS Greater Glasgow & Clyde

COVID-19 Service Update

Sandyford Sexual Health Services has moved to delivering its most urgent services only, due to COVID-19 

This is so that we can ensure we keep patients and staff safe. This means that, in line with government guidelines, we are minimising face-to-face work and prioritising those with the most urgent care needs. We appreciate your patience as we do this. It does mean that we might say you need to wait until the service you need is running again.

We are currently restricted in most cases to seeing patients staying in the Greater Glasgow and Clyde area only, so we may ask you to contact another clinic linked to your registered address. There are also some conditions that are better managed by your GP, or by your local pharmacy, so we may also suggest you try there first.

If you are in doubt as to whether you need to be seen by the sexual health service, telephone 0141 211 8130. Our staff will ask you a few questions and may arrange to call you back.

We have been told that some patients are not receiving our calls. Our calls are sent from a 0800 number. Please check that your phone is set to accept calls from 0800 numbers if you have agreed to receive a call back from us.

Due to COVID restrictions, no services are available without an appointment made in advance.

Please do not bring any other person with you to your appointment including children, partners, friends or family members. They will be asked to wait outside the building. You are asked to wear a face covering when you attend as per Government advice.

 

 

The services below are available at Sandyford Central from 21 September 2020

Testing and review for people with symptoms of possible STIs

These include: new discharge from the vagina, urethra (water pipe) or rectum (bottom); painful genital sores; pain in the testicles; new pain in the pelvis. If you have any of these please call 0141 211 8130.

Assessment for people who have recently been exposed to an STI

If this applies to you please call 0141 211 8130.

Testing for people who may be at higher risk of STIs or HIV

If this applies to you please call 0141 211 8130.

PrEP Services 

We will continue to provide routine PrEP services so that people can continue on PrEP if they wish. In the main, we will provide telephone-based PrEP care and organise what tests you need while you are on the phone.

We can now assess people who feel they need to start PrEP or restart PrEP after a break. You will be asked to book a telephone appointment initially.

For an appointment, please call 0141 211 8130.

Contraception

If you wish a coil or implant, we now have a small number of appointments that can be booked.  These can be booked online via our website.

We have a small number of coil removal appointments available, for those who want a coil removed without it being replaced. Please note that we will not be able to offer you any other services during these appointments. Please call 0141 211 8130 to arrange this.

Implant removal appointments are now also available and can also be booked online or by calling 0141 211 8130. 

For other women who require contraception, please call 0141 211 8130. We can offer the contraceptive pill (mini-pill) which can be posted or collected at one of our sites, but cannot offer other forms of pills, patches, injections or contraceptive rings at present.

Abortion Services

This is our service for women wishing to discuss pregnancy options and for those who wish to have an abortion.

Please call the Abortion service on 0141 211 8620.  A telephone consultation will be arranged initially.

Some specialist services

We have started opening some of our specialist services and are dealing with these based on urgency, or those who had appointments cancelled due to COVID-19 earlier in the year. See further information on  Our Services.

Young People's clinics

These are now available at Sandyford Central 

Tuesdays and Thursdays 4pm - 7.30pm Wednesday 4pm - 7pm

These are not drop in clinics, you must book an appointment online or by phone on 0141 211 8130

Vasectomy

We are currently still unable to accept new requests or referrals for vasectomy.

 

The services below are now available at Sandyford Paisley and Sandyford Parkhead from 21 September

Testing and review for people with symptoms of possible STIs

These include: new discharge from the vagina, urethra (water pipe) or rectum (bottom); painful genital sores; pain in the testicles; new pain in the pelvis. If you have any of these please call 0141 211 8130.

Assessment for people who have recently been exposed to an STI

If this applies to you please call 0141 211 8130.

Contraception

If you wish a coil or implant, we can now have a small number of appointments in these sites that can be booked online. We cannot yet see people at these sites who want their coil or implant removed unless it is being replaced.

We can also offer the contraceptive pill (mini-pill) which can be posted or collected by phoning 0141 211 8130. We cannot offer other forms of pills, patches, injections or contraceptive rings at present.

Young People's clinics are now available at:

Paisley Thursdays 4.30pm - 7pm

Parkhead Mondays 4pm - 7pm

These are not drop in clinics, you must book an appointment online or by phone on 0141 211 8130

 

 

 

 

Services provided across NHS Greater Glasgow and Clyde

Archway

This service is for people who have been sexually assaulted or raped within the last seven days. Archway can be contacted on 0141 211 8175.

Free Condoms

We're changing the way we provide free condoms so that everyone who needs them has safe access to them. You can now order securely online and have them delivered free to your home in a discreet package. Please check the Free Condoms website for details. It's still possible to access Free Condoms at venues that are open. However it is likely that many venues will be closed to the public at short notice in response to the ongoing COVID-19 situation. We recommend ordering online to ensure you get what you need.  

Cancelled Appointments Due to Covid-19

If your appointment has been cancelled due to Covid-19, you may need to rebook in the future, depending on what clinic you were booked into. Please keep checking the website for updates when this will be possible. For certain specialist services, we will be making contact with you in the coming weeks to re-arrange cancelled appointments.

If you have an urgent clinical issue please call us on 0141 211 8130 for advice.

The following routine services are currently not available at any Sandyford site

  • Routine smear tests
  • Routine sexual health check-ups
  • Treatment for less urgent sexual health conditions such as genital warts
  • New requests or referrals for vasectomy

Please do not contact us for these services

Sex, Social Distancing and Coronavirus (COVID-19)

Sex and intimate contact are risks for COVID-19 transmission. We've answered some common questions about sex and COVID-19 to help you make informed decisions. 

For the latest guidance about COVID-19 from NHS Scotland and the Scottish Government, including non English Languages and formats please see the NHS Inform website

BSL Advice to help avoid Coronavirus (COVID-19)

For information and advice in BSL on avoiding Coronavirus, self isolation and when not to attend some services if you have symptoms please see the NHS GGC website